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Citizen Relationship Management in Local Governments: The Potential of 311 for Public Service Delivery
Springer International Publishing, April 2017
Sarah Hartmann, Agnes Mainka, Wolfgang G. Stock, Hartmann, Sarah, Mainka, Agnes, Stock, Wolfgang G.
Alois A. Paulin, Leonidas G. Anthopoulos, Christopher G. Reddick
The data shown below were collected from the profile of 1 tweeter who shared this research output. Click here to find out more about how the information was compiled.
|Members of the public||1||100%|
The data shown below were compiled from readership statistics for 33 Mendeley readers of this research output. Click here to see the associated Mendeley record.
|Readers by professional status||Count||As %|
|Student > Master||7||21%|
|Student > Ph. D. Student||5||15%|
|Professor > Associate Professor||2||6%|
|Student > Bachelor||2||6%|
|Readers by discipline||Count||As %|
|Business, Management and Accounting||3||9%|