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Mendeley readers
Chapter title |
The Impact of IT-Enabled Customer Experience Management on Service Perceptions and Performance
|
---|---|
Chapter number | 27 |
Book title |
Information and Communication Technologies in Tourism 2017
|
Published by |
Springer, Cham, January 2017
|
DOI | 10.1007/978-3-319-51168-9_27 |
Book ISBNs |
978-3-31-951167-2, 978-3-31-951168-9
|
Authors |
Daniele Marchesani, Gabriele Piccoli, Tsz-wai Lui |
Mendeley readers
The data shown below were compiled from readership statistics for 18 Mendeley readers of this research output. Click here to see the associated Mendeley record.
Geographical breakdown
Country | Count | As % |
---|---|---|
Unknown | 18 | 100% |
Demographic breakdown
Readers by professional status | Count | As % |
---|---|---|
Lecturer | 3 | 17% |
Student > Doctoral Student | 2 | 11% |
Lecturer > Senior Lecturer | 2 | 11% |
Student > Bachelor | 2 | 11% |
Student > Master | 2 | 11% |
Other | 5 | 28% |
Unknown | 2 | 11% |
Readers by discipline | Count | As % |
---|---|---|
Business, Management and Accounting | 11 | 61% |
Environmental Science | 1 | 6% |
Unspecified | 1 | 6% |
Economics, Econometrics and Finance | 1 | 6% |
Engineering | 1 | 6% |
Other | 0 | 0% |
Unknown | 3 | 17% |