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Business Process Management Cases

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Cover of 'Business Process Management Cases'

Table of Contents

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    Book Overview
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    Chapter 1 Frameworks for Business Process Management: A Taxonomy for Business Process Management Cases
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    Chapter 2 How to Move from Paper to Impact in Business Process Management: The Journey of SAP
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    Chapter 3 Developing and Implementing a Process-Performance Management System: Experiences from S-Y Systems Technologies Europe GmbH—A Global Automotive Supplier
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    Chapter 4 Establishment of a Central Process Governance Organization Combined with Operational Process Improvements
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    Chapter 5 BPM Adoption and Business Transformation at Snaga, a Public Company: Critical Success Factors for Five Stages of BPM
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    Chapter 6 Enabling Flexibility of Business Processes Using Compliance Rules: The Case of Mobiliar
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    Chapter 7 Comprehensive Business Process Management at Siemens: Implementing Business Process Excellence
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    Chapter 8 People-Centric, ICT-Enabled Process Innovations via Community, Public and Private Sector Partnership, and e-Leadership: The Case of the Dompe eHospital in Sri Lanka
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    Chapter 9 Fast Fish Eat Slow Fish: Business Transformation at Autogrill
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    Chapter 10 The NESTT: Rapid Process Redesign at Queensland University of Technology
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    Chapter 11 Kiss the Documents! How the City of Ghent Digitizes Its Service Processes
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    Chapter 12 Application of the Design Thinking Approach to Process Redesign at an Insurance Company in Brazil
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    Chapter 13 Collaborative BPM for Business Transformations in Telecommunications: The Case of “3”
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    Chapter 14 Process Management in Construction: Expansion of the Bolzano Hospital
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    Chapter 15 Exposing Impediments to Insurance Claims Processing
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    Chapter 16 Mining the Usability of Process-Oriented Business Software: The Case of the ARIS Designer of Software AG
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    Chapter 17 Improving Patient Flows at St. Andrew’s War Memorial Hospital’s Emergency Department Through Process Mining
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    Chapter 18 CrowdStrom: Analysis, Design, and Implementation of Processes for a Peer-to-Peer Service for Electric Vehicle Charging
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    Chapter 19 Enabling Flexible Laboratory Processes: Designing the Laboratory Information System of the Future
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    Chapter 20 Managing Environmental Protection Processes via BPM at Deutsche Bahn
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    Chapter 21 Hybrid Process Technologies in the Financial Sector: The Case of BRFkredit
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    Chapter 22 Business Process Management in the Manufacturing Industry: ERP Replacement and ISO 9001 Recertification Supported by the icebricks Method
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    Chapter 23 Why Are Process Variants Important in Process Monitoring? The Case of Zalando SE
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    Chapter 24 Adoption of RFID Technology: The Case of Adler—A European Fashion Retail Company
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    Chapter 25 Automate Does Not Always Mean Optimize: Case Study at a Logistics Company
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    Chapter 26 Integrate Your Partners into Your Business Processes Using Interactive Forms: The Case of Automotive Industry Company HEYCO
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    Chapter 27 Leading 20,000+ Employees with a Process-Oriented Management System: Insights into Process Management at Lufthansa Technik Group
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    Chapter 28 “Simply Modeling”: BPM for Everybody-Recommendations from the Viral Adoption of BPM at 1&1
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    Chapter 29 Supporting Process Implementation with the Help of Tangible Process Models
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    Chapter 30 Business Process Modeling of a Quality System in a Petroleum Industry Company
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    Chapter 31 Business Process Management in German Institutions of Higher Education: The Case of Jade University of Applied Science
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    Chapter 32 Exploring the Influence of Organizational Culture on BPM Success: The Experience of the Pernambuco Court of Accounts
Overall attention for this book and its chapters
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Title
Business Process Management Cases
Published by
Springer International Publishing, January 2017
DOI 10.1007/978-3-319-58307-5
ISBNs
978-3-31-958307-5, 978-3-31-958306-8
Editors

Jan vom Brocke, Jan Mendling

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X Demographics

The data shown below were collected from the profiles of 50 X users who shared this research output. Click here to find out more about how the information was compiled.
Mendeley readers

Mendeley readers

The data shown below were compiled from readership statistics for 40 Mendeley readers of this research output. Click here to see the associated Mendeley record.

Geographical breakdown

Country Count As %
Unknown 40 100%

Demographic breakdown

Readers by professional status Count As %
Student > Master 16 40%
Student > Ph. D. Student 5 13%
Student > Doctoral Student 3 8%
Lecturer 3 8%
Researcher 3 8%
Other 7 18%
Unknown 3 8%
Readers by discipline Count As %
Business, Management and Accounting 14 35%
Computer Science 9 23%
Biochemistry, Genetics and Molecular Biology 3 8%
Engineering 3 8%
Economics, Econometrics and Finance 2 5%
Other 5 13%
Unknown 4 10%