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Chatbot Research and Design

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Cover of 'Chatbot Research and Design'

Table of Contents

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    Book Overview
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    Chapter 1 Voting Assistant Chatbot for Increasing Voter Turnout at Local Elections: An Exploratory Study
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    Chapter 2 Conversational Repair Strategies to Cope with Errors and Breakdowns in Customer Service Chatbot Conversations
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    Chapter 3 Aragón Open Data Assistant, Lesson Learned of an Intelligent Assistant for Open Data Access
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    Chapter 4 Saleshat: A LLM-Based Social Robot for Human-Like Sales Conversations
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    Chapter 5 Leveraging Large Language Models as Simulated Users for Initial, Low-Cost Evaluations of Designed Conversations
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    Chapter 6 Examining Lexical Alignment in Human-Agent Conversations with GPT-3.5 and GPT-4 Models
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    Chapter 7 In Search of Dark Patterns in Chatbots
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    Chapter 9 Should Conversational Agents Care About Our Gender Identity?
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    Chapter 10 Conversational Interactions with NPCs in LLM-Driven Gaming: Guidelines from a Content Analysis of Player Feedback
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    Chapter 11 Exploring the Dark Corners of Human-Chatbot Interactions: A Literature Review on Conversational Agent Abuse
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    Chapter 12 Anticipating User Needs: Insights from Design Fiction on Conversational Agents for Computational Thinking
Attention for Chapter 10: Conversational Interactions with NPCs in LLM-Driven Gaming: Guidelines from a Content Analysis of Player Feedback
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Chapter title
Conversational Interactions with NPCs in LLM-Driven Gaming: Guidelines from a Content Analysis of Player Feedback
Chapter number 10
Book title
Chatbot Research and Design
Published by
Springer, Cham, January 2024
DOI 10.1007/978-3-031-54975-5_10
Book ISBNs
978-3-03-154974-8, 978-3-03-154975-5
Authors

Cox, Samuel Rhys, Ooi, Wei Tsang

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