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Digital Business Discourse

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Cover of 'Digital Business Discourse'

Table of Contents

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    Book Overview
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    Chapter 1 Introduction: Business Communication in the Digital Age — Fresh Perspectives
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    Chapter 2 “Don’t Even Get Me Started…”: Interactive Metadiscourse in Online Consumer Reviews
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    Chapter 3 Social CEOs: Tweeting as a Constitutive Form of Organizational Communication
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    Chapter 4 Utterance Chunking in Instant Messaging: A Resource for Interaction Management
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    Chapter 5 Some Linguistic and Pragmatic Aspects of Italian Business Email
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    Chapter 6 Doing Leadership in a Virtual Team: Analyzing Addressing Devices, Requests, and Emoticons in a Leader’s E-mail Messages
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    Chapter 7 Swearing Is E-Business: Expletives in Instant Messaging in Hong Kong Workplaces
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    Chapter 8 Snuff Said! Conflicting Employee and Corporate Interests in the Pursuit of a Tobacco Client
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    Chapter 9 Sheer Outrage: Negotiating Customer Dissatisfaction and Interaction in the Blogosphere
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    Chapter 10 What Did I Just Tweet?!: The Need to Address Digital Emotional Literacy in Corporate Communications
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    Chapter 11 Recovering the Human in the Network: Exploring Communicology as a Research Methodology in Digital Business Discourse
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    Chapter 12 Identification of Rhetorical Moves in Business Emails Written by Indian Speakers of English
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    Chapter 13 Deconstruction-Analysis-Explanation: Contextualization in Professional Digital Discourse
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