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Chapter title |
The Development of IT Service Quality Standards in China
|
---|---|
Chapter number | 14 |
Book title |
Information Systems Outsourcing
|
Published in |
Progress in IS, August 2014
|
DOI | 10.1007/978-3-662-43820-6_14 |
Book ISBNs |
978-3-66-243819-0, 978-3-66-243820-6
|
Authors |
Mike Gallivan, Chen Tao |
Editors |
Rudy Hirschheim, Armin Heinzl, Jens Dibbern |