You are seeing a free-to-access but limited selection of the activity Altmetric has collected about this research output.
Click here to find out more.
Mendeley readers
Chapter title |
The Role of Customer Knowledge in CRM-Customer’s Satisfaction Link: A Study on Hotels in Indonesia
|
---|---|
Chapter number | 46 |
Book title |
From Industry 4.0 to Industry 5.0
|
Published by |
Springer, Cham, January 2023
|
DOI | 10.1007/978-3-031-28314-7_46 |
Book ISBNs |
978-3-03-128313-0, 978-3-03-128314-7
|
Authors |
Rafiki, Ahmad, Nasution, Muhammad Dharma Tuah Putra, Rossanty, Yossie |
Mendeley readers
The data shown below were compiled from readership statistics for 7 Mendeley readers of this research output. Click here to see the associated Mendeley record.
Geographical breakdown
Country | Count | As % |
---|---|---|
Unknown | 7 | 100% |
Demographic breakdown
Readers by professional status | Count | As % |
---|---|---|
Unspecified | 2 | 29% |
Lecturer | 1 | 14% |
Student > Postgraduate | 1 | 14% |
Student > Doctoral Student | 1 | 14% |
Unknown | 2 | 29% |
Readers by discipline | Count | As % |
---|---|---|
Business, Management and Accounting | 3 | 43% |
Unspecified | 2 | 29% |
Social Sciences | 1 | 14% |
Unknown | 1 | 14% |