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Chapter title |
An Exact Optimization Approach for Personnel Scheduling Problems in the Call Center Industry
|
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Chapter number | 26 |
Book title |
Computational Science and Its Applications – ICCSA 2023 Workshops
|
Published by |
Springer, Cham, January 2023
|
DOI | 10.1007/978-3-031-37108-0_26 |
Book ISBNs |
978-3-03-137107-3, 978-3-03-137108-0
|
Authors |
Martins, Rita, Pinto, Telmo, Alves, Cláudio |