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Designing and Managing Industrial Product-Service Systems

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Cover of 'Designing and Managing Industrial Product-Service Systems'

Table of Contents

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    Book Overview
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    Chapter 1 Introduction
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    Chapter 2 Servitization: Service Infusion in Manufacturing
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    Chapter 3 Integrated Product-Service Systems
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    Chapter 4 Strategic Improvements Through Industrial Services
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    Chapter 5 Improving Marketing and Operations Strategy Through Industrial Services
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    Chapter 6 Service Delivery
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    Chapter 7 Managing Service Delivery
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    Chapter 8 Role of Technology in Servitization
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    Chapter 9 Pricing Decisions: From Ownership to Subscription
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    Chapter 10 Value Chain Effects
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    Chapter 11 Conclusions
Attention for Chapter 7: Managing Service Delivery
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