The Palgrave Handbook of Service Management
Springer International Publishing
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X Demographics
Mendeley readers
| Chapter title |
Understanding and Managing Customer Experiences
|
|---|---|
| Book title |
The Palgrave Handbook of Service Management
|
| Published by |
Palgrave Macmillan, Cham, May 2022
|
| DOI | 10.1007/978-3-030-91828-6_33 |
| Book ISBNs |
978-3-03-091827-9, 978-3-03-091828-6
|
| Authors |
Jaakkola, Elina, Becker, Larissa, Panina, Ekaterina |
X Demographics
The data shown below were collected from the profile of 1 X user who shared this research output. Click here to find out more about how the information was compiled.
Geographical breakdown
| Country | Count | As % |
|---|---|---|
| Finland | 1 | 100% |
Demographic breakdown
| Type | Count | As % |
|---|---|---|
| Members of the public | 1 | 100% |
Mendeley readers
The data shown below were compiled from readership statistics for 44 Mendeley readers of this research output. Click here to see the associated Mendeley record.
Geographical breakdown
| Country | Count | As % |
|---|---|---|
| Unknown | 44 | 100% |
Demographic breakdown
| Readers by professional status | Count | As % |
|---|---|---|
| Student > Master | 6 | 14% |
| Unspecified | 5 | 11% |
| Student > Ph. D. Student | 5 | 11% |
| Researcher | 3 | 7% |
| Student > Doctoral Student | 2 | 5% |
| Other | 2 | 5% |
| Unknown | 21 | 48% |
| Readers by discipline | Count | As % |
|---|---|---|
| Business, Management and Accounting | 12 | 27% |
| Unspecified | 5 | 11% |
| Economics, Econometrics and Finance | 3 | 7% |
| Computer Science | 1 | 2% |
| Earth and Planetary Sciences | 1 | 2% |
| Other | 2 | 5% |
| Unknown | 20 | 45% |