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Service is front stage : positioning services for value advantage

Overview of attention for book
Attention for Chapter 7: Quality Gaps
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Citations

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Readers on

mendeley
2 Mendeley
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Chapter title
Quality Gaps
Chapter number 7
Book title
Service is Front Stage
Published by
Palgrave Macmillan, London, January 2006
DOI 10.1057/9780230579477_7
Book ISBNs
978-1-349-28249-4, 978-0-230-57947-7
Authors

James Teboul

Timeline

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Mendeley readers

Mendeley readers

The data shown below were compiled from readership statistics for 2 Mendeley readers of this research output. Click here to see the associated Mendeley record.

Geographical breakdown

Country Count As %
Portugal 1 50%
Unknown 1 50%

Demographic breakdown

Readers by professional status Count As %
Professor 1 50%
Student > Postgraduate 1 50%
Readers by discipline Count As %
Business, Management and Accounting 1 50%
Computer Science 1 50%