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HCI in Business, Government, and Organizations: Information Systems

Overview of attention for book
Cover of 'HCI in Business, Government, and Organizations: Information Systems'

Table of Contents

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    Book Overview
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    Chapter 1 User-Centered Requirements Analysis and Design Solutions for Chronic Disease Self-management
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    Chapter 2 Defective Still Deflective – How Correctness of Decision Support Systems Influences User’s Performance in Production Environments
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    Chapter 3 Building a Classification Model for Physician Recommender Service Based on Needs for Physician Information
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    Chapter 4 Flow and the Art of ERP Education
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    Chapter 5 Accessible Learning Experience Design and Implementation
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    Chapter 6 Better Patient-Doctor Communication – A Survey and Focus Group Study
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    Chapter 7 The Contextual Complexity of Privacy in Smart Homes and Smart Buildings
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    Chapter 8 Investigating HCI Challenges for Designing Smart Environments
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    Chapter 9 The Influence of Personality on Users’ Emotional Reactions
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    Chapter 10 Colour Arousal Effect on Users’ Decision-Making Processes in the Warning Message Context
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    Chapter 11 HCI Testing in Laboratory or Field Settings
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    Chapter 12 A Structure-Behavior Coalescence Method for Human-Computer Interaction System Requirements Specification
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    Chapter 13 Collaboration Between Cognitive Science and Business Management to Benefit the Government Sector
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    Chapter 14 Gamification Aspects in the Context of Electronic Government and Education: A Case Study
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    Chapter 15 Aligning Public Administrators and Citizens on and Around Open Data: An Activity Theory Approach
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    Chapter 16 Touchscreen Voting Interface Design for Persons with Dexterity Impairments: Insights from Usability Evaluation of Mobile Voting Prototype
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    Chapter 17 As Simple as Possible and as Complex as Necessary
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    Chapter 18 Planning Effective HCI Courseware Design to Enhance Online Education and Training
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    Chapter 19 “Core” Components in HCI Syllabi: Based on the Practice of CS and LIS Schools in North America
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    Chapter 20 Identification of Future Human-Computer System Needs in Army Aviation
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    Chapter 21 Bringing Service Design Thinking into the Public Sector to Create Proactive and User-Friendly Public Services
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    Chapter 22 The City as an Interface Between Citizens and Public Administrations
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    Chapter 23 Exploring Human-Technology Interaction in Layered Security Military Applications
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    Chapter 24 An Agent-Based Study on the Relationship Between Tiao-kuai Structure and Fragmentation Phenomenon of Crisis Governance
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    Chapter 25 A Toolkit for Prototype Implementation of E-Governance Service System Readiness Assessment Framework
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    Chapter 26 Prevalence of Mobile Phone Interaction in Workplace Meetings
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    Chapter 27 Data Glasses for Picking Workplaces
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    Chapter 28 Degradations and Consequences of ICT in Occupational Prevention Terms as Illustrated by the Transport and Logistics Sector
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    Chapter 29 Human-Robot Interaction Modelling for Recruitment and Retention of Employees
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    Chapter 30 Operator Information Acquisition in Excavators – Insights from a Field Study Using Eye-Tracking
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    Chapter 31 Extending the Effective Range of Prevention Through Design by OSH Applications in Virtual Reality
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    Chapter 32 Scoping Review on Human-Machine Interaction and Health and Safety at Work
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    Chapter 33 A Model Based Approach to Web Application Design for Older Adults Using MVC Design Pattern
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    Chapter 34 Using Smart Glasses for the Inclusion of Hearing-Impaired Warehouse Workers into Their Working Environment
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    Chapter 35 Biological, Biomimetic and Sociological Aspects of Human-Robot Interaction in Work Environments
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    Chapter 36 Where Is Siri? The Accessibility Design Challenges for Enterprise Touchscreen Interfaces
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    Chapter 37 Evaluation Approaches for HCI Related Aspects of Occupational Safety Regulations Exemplified by Mobile Hotel Booking Applications
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    Chapter 38 Distracted Driving: Scientific Basis for Risk Assessments of Driver’s Workplaces
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    Chapter 39 Patient Engagement in the Medical Facility Waiting Room Using Gamified Healthcare Information Delivery
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    Chapter 40 Understanding User Experience Journeys for a Smart Watch Device
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    Chapter 41 Designing and Evaluating Barrier-Free Travel Assistance Services
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    Chapter 42 Wearable Technology in Hospitals: Overcoming Patient Concerns About Privacy
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    Chapter 43 Adoption of Smartphone Apps by Hotel Guests: The Roles of Trust and Word of Mouth
Attention for Chapter 21: Bringing Service Design Thinking into the Public Sector to Create Proactive and User-Friendly Public Services
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Citations

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Chapter title
Bringing Service Design Thinking into the Public Sector to Create Proactive and User-Friendly Public Services
Chapter number 21
Book title
HCI in Business, Government, and Organizations: Information Systems
Published by
Springer International Publishing, January 2016
DOI 10.1007/978-3-319-39399-5_21
Book ISBNs
978-3-31-939398-8, 978-3-31-939399-5
Authors

Regina Sirendi, Kuldar Taveter, Sirendi, Regina, Taveter, Kuldar

Editors

Fiona Fui-Hoon Nah, Chuan-Hoo Tan

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X Demographics

X Demographics

The data shown below were collected from the profile of 1 X user who shared this research output. Click here to find out more about how the information was compiled.
 Mendeley readers

Mendeley readers

The data shown below were compiled from readership statistics for 57 Mendeley readers of this research output. Click here to see the associated Mendeley record.

Geographical breakdown

Country Count As %
Unknown 57 100%

Demographic breakdown

Readers by professional status Count As %
Student > Master 11 19%
Student > Bachelor 5 9%
Student > Doctoral Student 5 9%
Student > Ph. D. Student 5 9%
Lecturer 3 5%
Other 7 12%
Unknown 21 37%
Readers by discipline Count As %
Business, Management and Accounting 11 19%
Social Sciences 7 12%
Design 6 11%
Computer Science 4 7%
Engineering 3 5%
Other 4 7%
Unknown 22 39%

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