Business Information Systems Workshops
Springer International Publishing
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X Demographics
Mendeley readers
| Chapter title |
Social CRM Tools: A Systematic Mapping Study
|
|---|---|
| Book title |
Lecture Notes in Business Information Processing
|
| Published by |
Springer, Cham, November 2020
|
| DOI | 10.1007/978-3-030-61146-0_20 |
| Book ISBNs |
978-3-03-061145-3, 978-3-03-061146-0
|
| Authors |
Jorge L. F. Silva Junior, Julio Viana, Olaf Reinhold, Antônio F. L. Jacob, Rainer Alt, Fábio M. F. Lobato, Junior, Jorge L. F. Silva, Viana, Julio, Reinhold, Olaf, Jacob, Antônio F. L., Alt, Rainer, Lobato, Fábio M. F. |
X Demographics
The data shown below were collected from the profile of 1 X user who shared this research output. Click here to find out more about how the information was compiled.
Geographical breakdown
| Country | Count | As % |
|---|---|---|
| Brazil | 1 | 100% |
Demographic breakdown
| Type | Count | As % |
|---|---|---|
| Members of the public | 1 | 100% |
Mendeley readers
The data shown below were compiled from readership statistics for 13 Mendeley readers of this research output. Click here to see the associated Mendeley record.
Geographical breakdown
| Country | Count | As % |
|---|---|---|
| Unknown | 13 | 100% |
Demographic breakdown
| Readers by professional status | Count | As % |
|---|---|---|
| Student > Bachelor | 5 | 38% |
| Professor > Associate Professor | 1 | 8% |
| Unspecified | 1 | 8% |
| Unknown | 6 | 46% |
| Readers by discipline | Count | As % |
|---|---|---|
| Computer Science | 3 | 23% |
| Pharmacology, Toxicology and Pharmaceutical Science | 1 | 8% |
| Unspecified | 1 | 8% |
| Business, Management and Accounting | 1 | 8% |
| Economics, Econometrics and Finance | 1 | 8% |
| Other | 0 | 0% |
| Unknown | 6 | 46% |