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Rediscovering the Essentiality of Marketing

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Table of Contents

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    Book Overview
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    Chapter 1 The Role of Anger in the Context of Consumer Reactions to Advertising Incongruity
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    Chapter 2 Cross-Language Comparison of the Persuasive Effects of Typeface Shapes: A Conceptual Framework
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    Chapter 3 Testing the Dual Pathway Model of Ad Persuasion Using Celebrity Endorsers
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    Chapter 4 Antecedents of Attitude Toward SMS Advertising in the UK
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    Chapter 5 What Really Drives Creative Choices in an Advertising Agency?
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    Chapter 6 Classical Music in Advertising: Brand Supporter or Detractor?
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    Chapter 7 Gender and Similarity: Match or Mismatch—When Is B2B Sales Performance Better?
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    Chapter 8 The Effect of Brands in B2B Purchasing Decisions
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    Chapter 9 Factors Determining Channel Selection in the German Trades Sector: An Analysis of Power Tool Purchases
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    Chapter 10 Value Co-creation in Project Exchange
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    Chapter 11 Factors Influencing Trust and Commitment in Business to Business Market: A Study on the Distribution Sector of Industrial Supplies
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    Chapter 12 Relationship Management Amidst OEM Demands for Supplier Price Cuts: A Cross-Industry Study
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    Chapter 13 Conspicuous Consumption of Time: When Busyness and Lack of Leisure Time Become a Status Symbol
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    Chapter 14 Olympic Games: Does the Host Location Matter?
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    Chapter 15 Does Decision-Making Speed Depend on Non-interactive Others?
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    Chapter 16 Compensatory Advice Giving: How Experiencing a Need for Control Makes You Advise More
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    Chapter 17 The Differential Influence of Advice and Opinions on Word-of-Mouth Recipients’ Behavior
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    Chapter 18 The Impact of Reference Group on Purchase Intention: A Case Study in Distinct Types of Shoppers
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    Chapter 19 An Exploration of Socially Responsible Music Consumption
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    Chapter 20 Product Failure: Severity and Locus of Causality Effects on Brand Evaluations
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    Chapter 21 Neuromarketing: The Effect of Attitudes on the Perception of External Business Communication
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    Chapter 22 Exploring Voids and Consumer Addiction
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    Chapter 23 From Ownership to Sharing, Through Barter Communities
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    Chapter 24 Brand Addiction: A New Concept for Understanding Consumer Brand Behavior
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    Chapter 25 Adding New Perspectives to the Zero-Price Effect: The Role of Non-monetary Cost Perceptions
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    Chapter 26 Representing Value Co-creation as a Practice of Consumption: Customers’ Perspectives and Actions
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    Chapter 27 Cause I’ll Feel Good! The Influence of Anticipated Emotions on Consumer Pro-environmental Behavior
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    Chapter 28 The Devil You Know: Service Failures, Self-Esteem, and Behavioral Loyalty
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    Chapter 29 Female Self-Gifts Buying Behaviour: Impulse Purchase and Product Involvement
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    Chapter 30 Consumer Experiences of Marketing: Pervasive, Problematic, and in Need of a Caring Perspective
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    Chapter 31 Between Frenzy and Collection: Towards a Characterization of Female Accumulative Buying Behavior
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    Chapter 32 Complexity of Dyadic Gift-Giving Forms: A New Framework
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    Chapter 33 Price Framing and Choice Order Effects in Bundle Customization Decisions
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    Chapter 34 The Dark Side of Giving Monetary Gifts
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    Chapter 35 Anxiety About Cultural Dilution and Adoption of a Global Lifestyle
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    Chapter 36 National Homophily in Multicultural Newcomer Networks
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    Chapter 37 A Cross-Cultural Approach to Annual Report Through Impression Management
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    Chapter 38 How an Individual’s Self-Construals, Cosmopolitan and Local Orientation Affect the Impact of the Four Self-Congruity Types on Brand Attitude
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    Chapter 39 The Moderating Role of Language in the Relationship Between Perceived Risk, Perceived Usability, and Satisfaction Online
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    Chapter 40 The Myth of Self-Centeredness in Materialism: Reconciling Collectivism and Materialism in Asia
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    Chapter 41 Psychological Distance in Cause-Related Product Buying Decisions
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    Chapter 42 Consumer Ethical Judgement and Controversial Advertising Avoidance on Social Media
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    Chapter 43 Experiencing Brand on Mobile Augmented Reality
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    Chapter 44 Assessing Social Media e-Visibility: A Framework to Compare Goods vs. Service Firms
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    Chapter 45 Are Operating Systems of Smart Phones Relevant in Behavioral Intention to Use Mobile Internet?
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    Chapter 46 The Effect of Brand Intimacy on Consumer Responses: An Application on a Social Media Context
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    Chapter 47 Developing and Validating the Measurement Scale of e-Marketing Orientation
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    Chapter 48 Influence of Different Types of Online Interaction on Brand Attitudes: A Cross-Cultural Analysis
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    Chapter 49 The Relationship Between Viral Marketing, Purchase Intention, and Brand Visibility: Study with Brazilian Customers
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    Chapter 50 How to Impress Social Media Friends: The Social Motivations for Sharing Viral Content
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    Chapter 51 Corporate Brand Representations in B2B Companies’ Websites
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    Chapter 52 CEOs Who Tweet: Metaphors and Gendered Communication
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    Chapter 53 The Effects of Quality Signals Through Website Context Based on Trust in the Internet Service
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    Chapter 54 Brand Contamination in Social Media: Consumers’ Negative Influence on Luxury Brand Perceptions—A Structured Abstract
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    Chapter 55 Disagreement in Online Ratings: The Effects of Standard Deviation and Skewness of Customer Rating Distributions on Product Quality Perceptions
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    Chapter 56 Factors Affecting Online Review Helpfulness: Review and Reviewer Components
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    Chapter 57 Social Media Mix in the University Communication Plan: A Bridge Towards Public Engagement: Structured Abstract
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    Chapter 58 How People Evaluate a Product in an Online Environment: The Role of Uncertainty and Liking Feeling
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    Chapter 59 Facebook Fascination of School Children: Some Demographic Insights
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    Chapter 60 The Impact of Recommendations on the Cross-Channel Shopping Behavior
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    Chapter 61 Impact of Firm-Created Content on User-Generated Content: Using a New Social Media Monitoring Tool to Explore Twitter
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    Chapter 62 Influence of Customer Orientation and Competitor Orientation on the Intention to Use Social Network Sites as a Communication Tool in Microenterprises
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    Chapter 63 Does Third-Party Logistics Create a Synergy Effect on Firm Performance
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    Chapter 64 Moving Sustainable Consumption from Hype to Reality Through the Value Chain
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    Chapter 65 Modeling Antecedents in Trust–Commitment Vendor Relationships
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    Chapter 66 Dealer Satisfaction in Automotive Channel Relationships: Antecedents and Consequences
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    Chapter 67 What Drives Female Entrepreneurship in Japan?
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    Chapter 68 What Comes After the Honeymoon: Assessing the Process of Franchisee Adjustment
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    Chapter 69 Networking Entrepreneurship in Non-Technology Sectors. The Case of Olive Oil
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    Chapter 70 Determinants of SMEs Growth: The Balance Between Innovation and Tradition as Key Factor for Italian Small Business Development
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    Chapter 71 The Context and Outcomes of Entrepreneurial Marketing as a Decision-Making Process Under Uncertainty
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    Chapter 72 Exploring the Dual Effects of Waiting on Satisfaction with Health Service
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    Chapter 73 Promoting Renewable Energy Adoption: Environmental Knowledge vs. Fear Appeals
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    Chapter 74 Predictors of HIV/AIDS-Related Behaviours Within the Population of Kinshasa: The Impact of Socio-Demographic and Environmental Factors
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    Chapter 75 Early Findings on Alcohol Consumption: A Licensed Premise Observation Study
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    Chapter 76 Key Success Factors for Brand Orientation in Dutch Hospitals
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    Chapter 77 What Are We Fighting for? The Influence of Perceptions of Risk, Values, Benefits and Enjoyment in Martial Arts Club Membership
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    Chapter 78 Does Authenticity Matter in Corporate Social Responsibility Acts?
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    Chapter 79 Make It More Authentic: The Drivers of Positive Ad Evaluations in Co-created Health Communications
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    Chapter 80 Designing Mobile Applications for Healthcare Professional Use: A Service Marketing Perspective
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    Chapter 81 A Conceptual Model of Service Providers’ Psychological Resilience at the Workplace
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    Chapter 82 An Examination of Food Waste as a Corporate Social Responsibility of the Retail and Wholesale Sector
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    Chapter 83 Segmenting Australian High School Students Utilising a Two-Step Cluster Analysis: Differential Effects Following the Game on Know Alcohol Program
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    Chapter 84 What is the Lived Experience of Trafficked Persons in Nigeria?
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    Chapter 85 Re-examining Value Co-creation in the Age of Interactive Service Robots
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    Chapter 86 Commercial Programs: Improving Eating and Exercising Behaviour to Reduce Weight Through Increased Self-Efficacy
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    Chapter 87 Synergy and Integration of Multiple Media to Enhance Exposure and Impact of Out-of-Home Advertising
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    Chapter 88 Assessing the Impact of Internal Marketing Orientation on an Organization’s Performance
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    Chapter 89 The Effect of Congruence on the Attention and Sponsorship Processing: An Application of Neuromarketing by Electroencephalogram
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    Chapter 90 The Mediating Role of Integrated Corporate Communication on the Relationship Between Organizational Culture and Market Performance
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    Chapter 91 Beyond Negative Liberties: The Role of the Brand as Value Facilitator
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    Chapter 92 Is IMC “Marketing Oriented”?
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    Chapter 93 Predictable Patterns of Prescribing Innovation
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    Chapter 94 Customer Interaction as a Source for Innovation? Evidence from Hybrid Offerings
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    Chapter 95 Using fMRI Analysis to Unpack a Portion of Prospect Theory for Advertising/Marketing Understanding
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    Chapter 96 Don’t Pester Me! Unwanted Upgrade Innovation
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    Chapter 97 Country Reputation, Brand Reputation and Company Reputation: Their Importance in Business-to-Business Industries
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    Chapter 98 Marketing Capabilities and the “Salmon Run” Toward Adaptation
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    Chapter 99 Is Preference for Global Brands in Emerging Markets Determined by “True” Globalness or “Mere” Foreignness?
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    Chapter 100 A Cross-Cultural Analysis of Direct vs. Indirect Comparative Advertising: The Role of Consumer Motivation and Perceived Manipulative Intent
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    Chapter 101 Ethnic Minority Consumers as Brand Ambassadors: Culture, Adaptation, and Global Brand Advocacy of Chinese Migrants in Canada and France
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    Chapter 102 The Inconsistency of Ethnocentric Bias in the Dual-Attitude Model
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    Chapter 103 A Knowledge Perspective on the Uppsala and Born Global Internationalization Models
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    Chapter 104 Fifty Years of Empirical Research on Country-of-Origin Effects on Consumer Behavior: A Meta-Analysis
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    Chapter 105 International Performance: The Role of Inertia, Stability, and Multinational Flexibility
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    Chapter 106 Development and Validation of a Fashion Readiness Scale: A Preliminary Report
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    Chapter 107 Terroir in a Bottle: Segmenting Consumer Choices in Generation Y
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    Chapter 108 How to Make Better Consumers in Luxury: The Role of Shame and Empathy
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    Chapter 109 Customer’s Higher Willingness to Pay in Accordance with Mass Customization
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    Chapter 110 Organizational Antecedents of External Orientation: An Empirical Analysis of Customer and Competitor Orientations
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    Chapter 111 Customer Acquisition and Customer Retention in a Competitive Industry
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    Chapter 112 Internal Marketing of Corporate Social Responsibility (CSR) Initiatives: CSR Portfolio Effects on Employee Perceptions of Corporate Hypocrisy, Attitudes, and Turnover
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    Chapter 113 Effects of Price Promotions on Consumers’ Reference Prices: The Role of Contextual Factors and Price Claims
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    Chapter 114 Consumer Preferences for Bundles and Bundle Components with Odd and Even Price Endings
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    Chapter 115 From Product Manufacturer to System Provider: Revenue Models for Product Service Systems
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    Chapter 116 Latitude of Quantity Acceptance: Conceptualization and Empirical Validation
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    Chapter 117 Managing Customer-Based Brand Equity (CBBE) Through Brand Knowledge Management
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    Chapter 118 Celebrity Branding Advertising Processing: A Conceptual Model
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    Chapter 119 Origin Labelling as a Differentiation Strategy for Wood Products
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    Chapter 120 Virtual Brand Communities: Pathways to Brand Trust?
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    Chapter 121 Concurrent Sponsors’ Entitativity and Purchase Intentions: An Empirical Study Within a Sporting Context
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    Chapter 122 The Impact of Digital Corporate Branding on Consumer-Company Identification
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    Chapter 123 Multiple Stakeholders’ Perspectives on Franchisee Brand Benefits
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    Chapter 124 Can We See a Difference? The Influence of Consumer Characteristics on Regular and Premium Store Brand Usage
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    Chapter 125 Product Complexity in Consumer Research: Literature Review and Implications for Future Research
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    Chapter 126 My Brand? Your Brand? Or Our Brand? Integrating Front-Line Employees Post an Acquisition
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    Chapter 127 Growing Without Getting Bigger: A Structured Abstract
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    Chapter 128 Does a Short Brand Story on the Package Affect Consumers’ Brand Responses?
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    Chapter 129 Saving the Planet or Saving the Brand? How Brand Strength Influences Consumers’ Perceptions of Brand Sustainability
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    Chapter 130 The Impact of Corporate Brand Transgression on Punishing Corporate Transgressor: Moderating Role of Religious Orientation
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    Chapter 131 A Distinct Impact of the Brand Management System on Brand Performance Across Service and Product Business Sectors
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    Chapter 132 The Effect of Negative Electronic Word of Mouth on Switching Intentions: A Social Interaction Utility Approach
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    Chapter 133 Towards an Enhanced Model for Customer Patronage: A Structured Abstract
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    Chapter 134 Animosity, Affinity, and Purchase Intentions Among Ethnic Consumers
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    Chapter 135 The Linkages Between Customer Satisfaction and Four Loyalty Behaviors in the Presence of Moderators
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    Chapter 136 Consumers’ Willingness to Pay for Privacy Services
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    Chapter 137 Achieving Relationship Termination Quality: A Conceptual Model
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    Chapter 138 The Emotional and Professional Costs of Pleasing Customers
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    Chapter 139 Forgiveness in Buyer–Seller Relationships Gone Bad
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    Chapter 140 Relationship Communication and Relationship Quality as Predictors of Relationship Continuity
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    Chapter 141 Predicting Customer Churn in the Insurance Industry: A Data Mining Case Study
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    Chapter 142 Examining Reactive Customer Engagement Strategies in Online Shopping Cart Abandonment: A Regulatory Fit Perspective
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    Chapter 143 Antecedents of Peripheral Services Cross-Buying Behavior
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    Chapter 144 Emotional and Behavioral Consequences of Cross-Border Shopping
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    Chapter 145 Linking Initial Beliefs, Trust, Perceived Value and Purchase Intentions in the Context of Second-Hand Goods Sold by Unknown Online Retailers
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    Chapter 146 Modeling and Measuring Home Brands Ability to Capture Customer Loyalty to Nonfood Retailers
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    Chapter 147 Industrial Lifestyles from the Perspective of B2B Sales
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    Chapter 148 Sales and Marketing, and Customer Relationships: A Structured Abstract
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    Chapter 149 Changes to Sales Force Control Systems in Times of Crisis: What Do Salespeople Feel? How Do They Respond? A Structured Abstract
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    Chapter 150 How Do Firms Value Their Sales Organizations?
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    Chapter 151 Toward a Global Perspective of Sales Strategy Components
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    Chapter 152 The Halo Effect in Fragrance Perception: The Relevance of the “Natural Ingredients” Claim
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    Chapter 153 Assessing the Role of Haptic Imagery in Print Advertising: An Empirical Investigation
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    Chapter 154 Communication in Relief: Should We Embosse the Brand or the Product?
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    Chapter 155 The Conceptual Chain From Event Activities to Emotions to Atmosphere, and Sponsor Awareness and Patronage
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    Chapter 156 The Impact of Didactic Resources’ Quality and the Instructor’s Attitude: E-Learning Continuance Explained by Flow and Presence Experiences
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    Chapter 157 The Antecedents of Service Innovation: The Roles of Explorative and Exploitative Marketing Capabilities
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    Chapter 158 Why B2B Firms Measure Service Productivity
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    Chapter 159 The Role of Marketing in Achieving and Maintaining Financial Health of Nonprofit Arts Organizations: The Case of the Symphony Orchestra Sector
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    Chapter 160 Customer Coping Behaviour During Service Failures: The Role of Self-Efficacy and Failure Severity
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    Chapter 161 How Does Frontline Employees’ Perceived External Reputation Affect Service Innovation Implementation? A Dual-Path Model
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    Chapter 162 Insights from Coworking Spaces as Unique Service Organizations: The Role of Physical and Social Elements
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    Chapter 163 The Role of Online Reviews in Services Sector and Implications for Services Firms
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    Chapter 164 Interactive Effects of Service Attributes on Customer Satisfaction
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    Chapter 165 Participation Behaviour Among International Students: The Role of Satisfaction with Service Augmentation and Brand Choice Attainment
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    Chapter 166 Do We Click at the First Sight? Exploring the Customer–Employee Instant Rapport in the First Service Encounter
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    Chapter 167 Satisfying Customers Through Satisfied Employees: Exploring the Emotional Mechanism Linking Employee Satisfaction and Customer Satisfaction
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    Chapter 168 Projecting the Outcomes of Consumer–Brand Value Congruence: The Mediating Role of Relationship Quality
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    Chapter 169 “I’m Not Old Enough!” Why Older Single Women Are Not Engaging in Retirement Planning Services
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    Chapter 170 Does Incivility Cost? Examining the Effects of Incivility in Service Settings
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    Chapter 171 Knocking Opportunities: The Impact of Damage Values on Opportunistic Customer Claiming Behavior After Service Failure
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    Chapter 172 Nostalgic Consumption: Does It Also Work for Services?
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    Chapter 173 Does CSR Mean Performance for Consumers? An Implicit Study in the Field of Banking
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    Chapter 174 Examining Customer Referral Reward Programs: Does Reward Fairness Matter?
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    Chapter 175 An Empirical Examination of Antecedent and Consequence of Service-Intensive Quality Evaluation Within Bridal Retail Setting
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    Chapter 176 Prosumption and Value-in-Use: The Complementary Role of Transaction Cost in S-D Logic
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    Chapter 177 Consumer Co-production in Prolonged and Complex Services: The Case of Medication Adherence in Chronically Ill Individuals
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    Chapter 178 Customers’ Attribution of Blame When Other Customers Enhance or Destroy the Service Offering
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    Chapter 179 Financial Services for the Poor: The Case for a Catholic Bank
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    Chapter 180 Political Tourism/Tourist Revisited: Extending the Concept in a Developing Country’s Point of View: A Thought-Provoking Case from Turkey
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    Chapter 181 Happiness, Willingness-to-Share and Materialism in the Experiential Purchase
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    Chapter 182 Do Customers Prefer Casinos with CSR? An Empirical Study
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    Chapter 183 Innovativeness and Market Orientation as Forerunners of the New Service Added Value and Performance in the Hotel Industry
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    Chapter 184 Technology and Cultural Heritage Management: Can Technology Have an Impact on Word-of-Mouth and Territorial Attractiveness?
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    Chapter 185 A Holistic Approach to the Effects of Fandom: An Application of Self-Expansion Theory
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    Chapter 186 The Role of Wine Tourism in Italian SMEs’ Internationalization: Eight Cases
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    Chapter 187 Community Destination Branding: Potential and Paradox
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    Chapter 188 Tempest in a Tea-Pot or a Crisis on the Sea: An Analysis of the Effect of Spectacular Cruise Failures
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    Chapter 189 Exploring Resident Versus Visiting Nationalities’ Perceptions on Airport Service Quality
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    Chapter 190 Hedonic Ethics: Understanding Tourists’ Self-Defined Ethical Experiences
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    Chapter 191 A Proposed Benchmark Analysis of the Connection Between Wine Production and Destination Perception
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    Chapter 192 Exploring the Importance of Basic Hotel Attributes: A Focus on Senior Wellness Tourists
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    Chapter 193 The Moderating Role of Attention on Country-of-Origin (COO) Effects: A Structured Abstract
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Title
Rediscovering the Essentiality of Marketing
Published by
Springer International Publishing, January 2016
DOI 10.1007/978-3-319-29877-1
ISBNs
978-3-31-929876-4, 978-3-31-929877-1
Editors

Luca Petruzzellis, Russell S. Winer

X Demographics

X Demographics

The data shown below were collected from the profiles of 12 X users who shared this research output. Click here to find out more about how the information was compiled.
Mendeley readers

Mendeley readers

The data shown below were compiled from readership statistics for 107 Mendeley readers of this research output. Click here to see the associated Mendeley record.

Geographical breakdown

Country Count As %
United States 1 <1%
Unknown 106 99%

Demographic breakdown

Readers by professional status Count As %
Student > Master 25 23%
Student > Ph. D. Student 16 15%
Student > Bachelor 14 13%
Student > Doctoral Student 12 11%
Lecturer 5 5%
Other 13 12%
Unknown 22 21%
Readers by discipline Count As %
Business, Management and Accounting 43 40%
Economics, Econometrics and Finance 15 14%
Social Sciences 7 7%
Psychology 3 3%
Computer Science 3 3%
Other 10 9%
Unknown 26 24%