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The Reign of the Customer

Overview of attention for book
Attention for Chapter 8: Satisfied Customers: An Asset Driving Financial Performance
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Citations

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Chapter title
Satisfied Customers: An Asset Driving Financial Performance
Chapter number 8
Book title
The Reign of the Customer
Published by
Palgrave Macmillan, Cham, March 2020
DOI 10.1007/978-3-030-13562-1_8
Book ISBNs
978-3-03-013561-4, 978-3-03-013562-1
Authors

Claes Fornell, Forrest V. Morgeson, G. Tomas M. Hult, David VanAmburg, Fornell, Claes, Morgeson, Forrest V., Hult, G. Tomas M., VanAmburg, David

Mendeley readers

Mendeley readers

The data shown below were compiled from readership statistics for 9 Mendeley readers of this research output. Click here to see the associated Mendeley record.

Geographical breakdown

Country Count As %
Unknown 9 100%

Demographic breakdown

Readers by professional status Count As %
Student > Bachelor 1 11%
Researcher 1 11%
Unknown 7 78%
Readers by discipline Count As %
Business, Management and Accounting 1 11%
Computer Science 1 11%
Unknown 7 78%