Zusammenhang zwischen Kundenzufriedenheit und Kundenloyalität
Gabler Verlag
Title |
Zusammenhang zwischen Kundenzufriedenheit und Kundenloyalität
|
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Published by |
Gabler Verlag, January 2012
|
DOI | 10.1007/978-3-8349-4275-3 |
ISBNs |
978-3-83-494274-6, 978-3-83-494275-3
|
Authors |
Skala-Gast, Doris, Doris Skala-Gast |
Country | Count | As % |
---|---|---|
Switzerland | 1 | 100% |
Type | Count | As % |
---|---|---|
Members of the public | 1 | 100% |
Country | Count | As % |
---|---|---|
Switzerland | 1 | 2% |
Unknown | 41 | 98% |
Readers by professional status | Count | As % |
---|---|---|
Student > Master | 22 | 52% |
Student > Bachelor | 11 | 26% |
Student > Ph. D. Student | 3 | 7% |
Unspecified | 1 | 2% |
Unknown | 5 | 12% |
Readers by discipline | Count | As % |
---|---|---|
Business, Management and Accounting | 18 | 43% |
Economics, Econometrics and Finance | 11 | 26% |
Computer Science | 2 | 5% |
Engineering | 2 | 5% |
Social Sciences | 1 | 2% |
Other | 1 | 2% |
Unknown | 7 | 17% |