Employee Voice at Work
Springer Singapore
Chapter title |
Finding Their Voice: Call Centre Employees in a Continuous Service Delivery Context
|
---|---|
Chapter number | 9 |
Book title |
Employee Voice at Work
|
Published by |
Springer, Singapore, January 2019
|
DOI | 10.1007/978-981-13-2820-6_9 |
Book ISBNs |
978-9-81-132819-0, 978-9-81-132820-6
|
Authors |
John Burgess, Julia Connell, Anthony McDonnell |
Country | Count | As % |
---|---|---|
Unknown | 3 | 100% |
Readers by professional status | Count | As % |
---|---|---|
Student > Doctoral Student | 2 | 67% |
Unknown | 1 | 33% |
Readers by discipline | Count | As % |
---|---|---|
Business, Management and Accounting | 1 | 33% |
Engineering | 1 | 33% |
Unknown | 1 | 33% |