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Advances in The Human Side of Service Engineering

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Cover of 'Advances in The Human Side of Service Engineering'

Table of Contents

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    Book Overview
  2. Altmetric Badge
    Chapter 1 Using Gamification to Enhance User Motivation: The Influence of Gender and Age
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    Chapter 2 The Interaction of Causal Attribution of Performance and Compliance with Decision Support Systems in Cyber-Physical Production Systems - An Empirical Study Using a Business Simulation Game
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    Chapter 3 Gamified Self-service Checkouts: The Influence of Computer-Related Causal Attributions on User Experience and Motivation
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    Chapter 4 Defining Recrutainment: A Model and a Survey on the Gamification of Recruiting and Human Resources
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    Chapter 5 SciencOmat: A Gamified Research Platform for Evaluating Visual Attractiveness
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    Chapter 6 Alarm Management: A Systems Approach to Patient Safety
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    Chapter 7 How Is the Quality of Life of Patients with Cerebral Palsy Improved? Qualitative and Quantitative Evaluation of a Communication and Learning Assistance System Based on ICTs
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    Chapter 8 Prevalence and Risk Factors of Respiratory Problems Among Solid Waste Collectors in the Philippines
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    Chapter 9 Prevalence, Severity, and Risk Factors of Work-Related Musculoskeletal Disorders Among Stevedores in a Philippine Break-Bulk Port Terminal
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    Chapter 10 Applying Value Proposition Design for Developing Smart Service Business Models in Manufacturing Firms
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    Chapter 11 Wisdom Service Systems: Harmonious Interactions Between People and Machine
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    Chapter 12 Do You Like According to Your Lifestyle? A Quantitative Analysis of the Relation Between Individual Facebook Likes and the Users’ Lifestyle
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    Chapter 13 An Online Tool to Promote Citizenship Roles in Urban Community Organizations
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    Chapter 14 Factors Influencing Academic Success for Design Students: A Study of Curricular Expectations and Ethical Issues
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    Chapter 15 Humanity-Embedded Service Science Education
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    Chapter 16 Developing T-Shaped Civil Engineers Through Involvement in Out-of-Class Activities
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    Chapter 17 T-Shape Professionals Co-working in Smart Contexts: VEGA(ST) – Venice Gateway for Science and Technology
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    Chapter 18 Work-Related Factors Affecting Sustained Alert State Among Bank Security Personnel in the Philippines
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    Chapter 19 The Negative Effect that Benefit Delay in Service Consumption Causes to a Customer and the Countermeasure Against It
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    Chapter 20 A Task Analysis of Small-Scale Jewelry Craft Workers to Investigate the Effects of Work System Elements and Sitting Mobility on Body Discomfort
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    Chapter 21 The Consequences of Lean Six Sigma on Banking Improvement: A Study at a Front-Line Unit of a Bank Company in Indonesia
Attention for Chapter 11: Wisdom Service Systems: Harmonious Interactions Between People and Machine
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Chapter title
Wisdom Service Systems: Harmonious Interactions Between People and Machine
Chapter number 11
Book title
Advances in The Human Side of Service Engineering
Published by
Springer, Cham, July 2017
DOI 10.1007/978-3-319-60486-2_11
Book ISBNs
978-3-31-960485-5, 978-3-31-960486-2
Authors

Md. Abul Kalam Siddike, Kazuo Iwano, Kazuyoshi Hidaka, Youji Kohda, Jim Spohrer, Siddike, Md. Abul Kalam, Iwano, Kazuo, Hidaka, Kazuyoshi, Kohda, Youji, Spohrer, Jim

Mendeley readers

Mendeley readers

The data shown below were compiled from readership statistics for 12 Mendeley readers of this research output. Click here to see the associated Mendeley record.

Geographical breakdown

Country Count As %
Unknown 12 100%

Demographic breakdown

Readers by professional status Count As %
Unspecified 2 17%
Student > Master 2 17%
Other 1 8%
Student > Bachelor 1 8%
Student > Doctoral Student 1 8%
Other 2 17%
Unknown 3 25%
Readers by discipline Count As %
Unspecified 2 17%
Psychology 2 17%
Engineering 2 17%
Social Sciences 1 8%
Energy 1 8%
Other 0 0%
Unknown 4 33%