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Timeline
Mendeley readers
Chapter title |
How to Improve Perceived Service Quality by Increasing Customer Participation
|
---|---|
Chapter number | 97 |
Book title |
Proceedings of the 1990 Academy of Marketing Science (AMS) Annual Conference
|
Published by |
Springer, Cham, January 2015
|
DOI | 10.1007/978-3-319-13254-9_97 |
Book ISBNs |
978-3-31-913253-2, 978-3-31-913254-9
|
Authors |
Pratibha A. Dabholkar, Dabholkar, Pratibha A. |
Mendeley readers
The data shown below were compiled from readership statistics for 279 Mendeley readers of this research output. Click here to see the associated Mendeley record.
Geographical breakdown
Country | Count | As % |
---|---|---|
Iran, Islamic Republic of | 1 | <1% |
New Zealand | 1 | <1% |
Brazil | 1 | <1% |
Unknown | 276 | 99% |
Demographic breakdown
Readers by professional status | Count | As % |
---|---|---|
Student > Master | 43 | 15% |
Student > Ph. D. Student | 41 | 15% |
Student > Bachelor | 30 | 11% |
Student > Doctoral Student | 16 | 6% |
Lecturer | 15 | 5% |
Other | 35 | 13% |
Unknown | 99 | 35% |
Readers by discipline | Count | As % |
---|---|---|
Business, Management and Accounting | 94 | 34% |
Social Sciences | 18 | 6% |
Economics, Econometrics and Finance | 17 | 6% |
Engineering | 15 | 5% |
Computer Science | 11 | 4% |
Other | 18 | 6% |
Unknown | 106 | 38% |