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Timeline
Mendeley readers
Chapter title |
Data Mining Approach for Analyzing Call Center Performance
|
---|---|
Chapter number | 112 |
Book title |
Innovations in Applied Artificial Intelligence
|
Published by |
Springer, Berlin, Heidelberg, May 2004
|
DOI | 10.1007/978-3-540-24677-0_112 |
Book ISBNs |
978-3-54-022007-7, 978-3-54-024677-0
|
Authors |
Marcin Paprzycki, Ajith Abraham, Ruiyuan Guo, Srinivas Mukkamala |
Mendeley readers
The data shown below were compiled from readership statistics for 62 Mendeley readers of this research output. Click here to see the associated Mendeley record.
Geographical breakdown
Country | Count | As % |
---|---|---|
Spain | 1 | 2% |
India | 1 | 2% |
Unknown | 60 | 97% |
Demographic breakdown
Readers by professional status | Count | As % |
---|---|---|
Student > Master | 11 | 18% |
Student > Ph. D. Student | 10 | 16% |
Student > Bachelor | 7 | 11% |
Student > Doctoral Student | 5 | 8% |
Student > Postgraduate | 4 | 6% |
Other | 9 | 15% |
Unknown | 16 | 26% |
Readers by discipline | Count | As % |
---|---|---|
Computer Science | 24 | 39% |
Engineering | 8 | 13% |
Business, Management and Accounting | 7 | 11% |
Mathematics | 1 | 2% |
Economics, Econometrics and Finance | 1 | 2% |
Other | 3 | 5% |
Unknown | 18 | 29% |