You are seeing a free-to-access but limited selection of the activity Altmetric has collected about this research output.
Click here to find out more.
Timeline
Mendeley readers
Chapter title |
Customer Experience Management
|
---|---|
Chapter number | 33 |
Book title |
Handbuch Kommunikation
|
Published by |
Gabler, January 2009
|
DOI | 10.1007/978-3-8349-8078-6_33 |
Book ISBNs |
978-3-83-490377-8, 978-3-83-498078-6
|
Authors |
Bernd Schmitt, Schmitt, Bernd |
Mendeley readers
The data shown below were compiled from readership statistics for 46 Mendeley readers of this research output. Click here to see the associated Mendeley record.
Geographical breakdown
Country | Count | As % |
---|---|---|
Unknown | 46 | 100% |
Demographic breakdown
Readers by professional status | Count | As % |
---|---|---|
Student > Master | 17 | 37% |
Student > Bachelor | 9 | 20% |
Student > Ph. D. Student | 4 | 9% |
Student > Doctoral Student | 3 | 7% |
Lecturer | 2 | 4% |
Other | 5 | 11% |
Unknown | 6 | 13% |
Readers by discipline | Count | As % |
---|---|---|
Business, Management and Accounting | 29 | 63% |
Computer Science | 3 | 7% |
Economics, Econometrics and Finance | 3 | 7% |
Psychology | 2 | 4% |
Social Sciences | 1 | 2% |
Other | 1 | 2% |
Unknown | 7 | 15% |