Handbook of Service Science
Springer US
Chapter title |
Toward a Science of Service Systems
|
---|---|
Chapter number | 9 |
Book title |
Handbook of Service Science
|
Published by |
Springer, Boston, MA, January 2010
|
DOI | 10.1007/978-1-4419-1628-0_9 |
Book ISBNs |
978-1-4419-1627-3, 978-1-4419-1628-0
|
Authors |
James C. Spohrer, Paul P. Maglio, Spohrer, James C., Maglio, Paul P. |
Country | Count | As % |
---|---|---|
Brazil | 2 | 2% |
Germany | 1 | 1% |
Unknown | 82 | 96% |
Readers by professional status | Count | As % |
---|---|---|
Student > Master | 21 | 25% |
Student > Ph. D. Student | 19 | 22% |
Student > Doctoral Student | 7 | 8% |
Professor | 7 | 8% |
Lecturer > Senior Lecturer | 4 | 5% |
Other | 14 | 16% |
Unknown | 13 | 15% |
Readers by discipline | Count | As % |
---|---|---|
Business, Management and Accounting | 27 | 32% |
Computer Science | 22 | 26% |
Engineering | 6 | 7% |
Design | 4 | 5% |
Social Sciences | 3 | 4% |
Other | 7 | 8% |
Unknown | 16 | 19% |