Handbook of Service Science
Springer US
Chapter title |
A Formal Model of Service Delivery
|
---|---|
Chapter number | 21 |
Book title |
Handbook of Service Science
|
Published by |
Springer, Boston, MA, January 2010
|
DOI | 10.1007/978-1-4419-1628-0_21 |
Book ISBNs |
978-1-4419-1627-3, 978-1-4419-1628-0
|
Authors |
Guruduth Banavar, Alan Hartman, Lakshmish Ramaswamy, Anatoly Zherebtsov, Banavar, Guruduth, Hartman, Alan, Ramaswamy, Lakshmish, Zherebtsov, Anatoly |
Country | Count | As % |
---|---|---|
Unknown | 8 | 100% |
Readers by professional status | Count | As % |
---|---|---|
Student > Ph. D. Student | 3 | 38% |
Professor > Associate Professor | 1 | 13% |
Researcher | 1 | 13% |
Student > Doctoral Student | 1 | 13% |
Unknown | 2 | 25% |
Readers by discipline | Count | As % |
---|---|---|
Computer Science | 2 | 25% |
Business, Management and Accounting | 1 | 13% |
Social Sciences | 1 | 13% |
Design | 1 | 13% |
Unknown | 3 | 38% |