Proceedings of the 2010 Academy of Marketing Science (AMS) Annual Conference
Springer International Publishing
Chapter title |
A Multilevel-Investigation of the Moderating Role of Personality Traits to Perform Service Recovery in Cambodia, Taiwan, and Sigapore
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Chapter number | 107 |
Book title |
Proceedings of the 2010 Academy of Marketing Science (AMS) Annual Conference
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Published by |
Springer, Cham, January 2015
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DOI | 10.1007/978-3-319-11797-3_107 |
Book ISBNs |
978-3-31-911796-6, 978-3-31-911797-3
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Authors |
Wann Yih Wu, Sou Veasna, Huang Chu-Hsin, Wu, Wann Yih, Veasna, Sou, Chu-Hsin, Huang |
Country | Count | As % |
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Unknown | 3 | 100% |
Readers by professional status | Count | As % |
---|---|---|
Student > Master | 1 | 33% |
Unknown | 2 | 67% |
Readers by discipline | Count | As % |
---|---|---|
Psychology | 1 | 33% |
Unknown | 2 | 67% |