Artificial Intelligence in Customer Service
Springer International Publishing
Chapter title |
Artificial Intelligence in Customer Service: An Introduction to the Next Frontier to Personalized Engagement
|
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Book title |
Artificial Intelligence in Customer Service
|
Published by |
Palgrave Macmillan, Cham, August 2023
|
DOI | 10.1007/978-3-031-33898-4_1 |
Book ISBNs |
978-3-03-133897-7, 978-3-03-133898-4
|
Authors |
Jain, Varsha, Sheth, Jagdish N., Mogaji, Emmanuel, Ambika, Anupama |
Country | Count | As % |
---|---|---|
United Kingdom | 1 | 100% |
Type | Count | As % |
---|---|---|
Scientists | 1 | 100% |
Country | Count | As % |
---|---|---|
Unknown | 18 | 100% |
Readers by professional status | Count | As % |
---|---|---|
Student > Doctoral Student | 3 | 17% |
Student > Master | 1 | 6% |
Other | 1 | 6% |
Student > Bachelor | 1 | 6% |
Student > Ph. D. Student | 1 | 6% |
Other | 1 | 6% |
Unknown | 10 | 56% |
Readers by discipline | Count | As % |
---|---|---|
Business, Management and Accounting | 4 | 22% |
Agricultural and Biological Sciences | 2 | 11% |
Chemistry | 1 | 6% |
Design | 1 | 6% |
Unknown | 10 | 56% |