Human-Centered Service Design for Healthcare Transformation
Springer International Publishing
Chapter title |
The Change from Leadership to Leadershift—The Human-Centered Service Design Approach Requires New Leadership Competencies in the Health System
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Chapter number | 2 |
Book title |
Human-Centered Service Design for Healthcare Transformation
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Published by |
Springer, Cham, January 2023
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DOI | 10.1007/978-3-031-20168-4_2 |
Book ISBNs |
978-3-03-120167-7, 978-3-03-120168-4
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Authors |
Messer-Misak, Karin, Lagger, Christian |