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Mendeley readers
Chapter title |
Towards Continuous Customer Satisfaction and Experience Management: A Measurement Framework Design Case in Wireless B2B Industry
|
---|---|
Chapter number | 45 |
Book title |
Product-Focused Software Process Improvement
|
Published in |
Lecture notes in computer science, November 2016
|
DOI | 10.1007/978-3-319-49094-6_45 |
Book ISBNs |
978-3-31-949093-9, 978-3-31-949094-6
|
Authors |
Petri Kettunen, Mikko Ämmälä, Tanja Sauvola, Susanna Teppola, Jari Partanen, Simo Rontti |
Editors |
Pekka Abrahamsson, Andreas Jedlitschka, Anh Nguyen Duc, Michael Felderer, Sousuke Amasaki, Tommi Mikkonen |
Mendeley readers
The data shown below were compiled from readership statistics for 19 Mendeley readers of this research output. Click here to see the associated Mendeley record.
Geographical breakdown
Country | Count | As % |
---|---|---|
Unknown | 19 | 100% |
Demographic breakdown
Readers by professional status | Count | As % |
---|---|---|
Student > Ph. D. Student | 5 | 26% |
Student > Master | 4 | 21% |
Student > Bachelor | 2 | 11% |
Student > Doctoral Student | 2 | 11% |
Professor | 1 | 5% |
Other | 0 | 0% |
Unknown | 5 | 26% |
Readers by discipline | Count | As % |
---|---|---|
Computer Science | 7 | 37% |
Business, Management and Accounting | 5 | 26% |
Medicine and Dentistry | 1 | 5% |
Unknown | 6 | 32% |