Proceedings of the 1989 Academy of Marketing Science (AMS) Annual Conference
Springer International Publishing
Chapter title |
The Product Warranty Audit: A Model for Evaluating an Important Product Decision
|
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Chapter number | 59 |
Book title |
Proceedings of the 1989 Academy of Marketing Science (AMS) Annual Conference
|
Published by |
Springer International Publishing, January 2015
|
DOI | 10.1007/978-3-319-17055-8_59 |
Book ISBNs |
978-3-31-917054-1, 978-3-31-917055-8
|
Authors |
Craig A. Kelley, John E. Merchant |
Editors |
Jon M. Hawes |