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X Demographics
Mendeley readers
| Chapter title |
From Customer Service to Customer Experience: The Drivers, Risks and Opportunities of Digital Transformation
|
|---|---|
| Chapter number | 11 |
| Book title |
Out-thinking Organizational Communications
|
| Published by |
Springer International Publishing, September 2016
|
| DOI | 10.1007/978-3-319-41845-2_11 |
| Book ISBNs |
978-3-31-941844-5, 978-3-31-941845-2
|
| Authors |
Lumir Boureanu |
| Editors |
Joachim Klewes, Dirk Popp, Manuela Rost-Hein |
X Demographics
The data shown below were collected from the profile of 1 X user who shared this research output. Click here to find out more about how the information was compiled.
Geographical breakdown
| Country | Count | As % |
|---|---|---|
| Germany | 1 | 100% |
Demographic breakdown
| Type | Count | As % |
|---|---|---|
| Members of the public | 1 | 100% |
Mendeley readers
The data shown below were compiled from readership statistics for 34 Mendeley readers of this research output. Click here to see the associated Mendeley record.
Geographical breakdown
| Country | Count | As % |
|---|---|---|
| Unknown | 34 | 100% |
Demographic breakdown
| Readers by professional status | Count | As % |
|---|---|---|
| Student > Master | 7 | 21% |
| Student > Bachelor | 4 | 12% |
| Professor | 2 | 6% |
| Lecturer | 2 | 6% |
| Student > Ph. D. Student | 2 | 6% |
| Other | 5 | 15% |
| Unknown | 12 | 35% |
| Readers by discipline | Count | As % |
|---|---|---|
| Business, Management and Accounting | 13 | 38% |
| Computer Science | 4 | 12% |
| Unspecified | 1 | 3% |
| Linguistics | 1 | 3% |
| Psychology | 1 | 3% |
| Other | 2 | 6% |
| Unknown | 12 | 35% |