Service-Oriented Computing
Springer International Publishing
Chapter title |
Automated Quality Assessment of Unstructured Resolution Text in IT Service Systems
|
---|---|
Chapter number | 14 |
Book title |
Service-Oriented Computing
|
Published by |
Springer, Cham, October 2016
|
DOI | 10.1007/978-3-319-46295-0_14 |
Book ISBNs |
978-3-31-946294-3, 978-3-31-946295-0
|
Authors |
Shivali Agarwal, Giriprasad Sridhara, Gargi Dasgupta, Agarwal, Shivali, Sridhara, Giriprasad, Dasgupta, Gargi |
Country | Count | As % |
---|---|---|
Unknown | 4 | 100% |
Readers by professional status | Count | As % |
---|---|---|
Lecturer | 2 | 50% |
Researcher | 1 | 25% |
Student > Ph. D. Student | 1 | 25% |
Readers by discipline | Count | As % |
---|---|---|
Computer Science | 3 | 75% |
Agricultural and Biological Sciences | 1 | 25% |