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Social Media: The Good, the Bad, and the Ugly

Overview of attention for book
Cover of 'Social Media: The Good, the Bad, and the Ugly'

Table of Contents

  1. Altmetric Badge
    Book Overview
  2. Altmetric Badge
    Chapter 1 Social Media Strategies for Companies: A Comprehensive Framework
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    Chapter 2 Enable, Engage and Evaluate: Introducing the 3E Social Media Strategy Canvas Based on the European Airline Industry
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    Chapter 3 Strategy Reformation? Materialization of Social Media in Telecom Industry
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    Chapter 4 Social Media or Social Business Networks?
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    Chapter 5 The Social Media Cone: Towards Achieving the Manufacturing Competitiveness Goals
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    Chapter 6 The Power of Instagram in Building Small Businesses
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    Chapter 7 Daedalus: An ICT Tool for Employment within the Mediterranean Basin Region
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    Chapter 8 A Systematic Review of Extant Literature in Social Media in the Marketing Perspective
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    Chapter 9 Conversations in Search of Audiences: Prospects and Challenges of Marketing UK’s Postgraduate Higher Education Using Social Media
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    Chapter 10 The Impact of Social Media on Cause-Related Marketing Campaigns
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    Chapter 11 Corporate Social Responsibility Campaigns in the Digital Age: The Case of Vodafone “Red Light Application/Between Us”
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    Chapter 12 The Impact of Brand Actions on Facebook on the Consumer Mind-Set
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    Chapter 13 Developing a Conceptual Model for the Relationship Between Social Media Behavior, Negative Consumer Emotions and Brand Disloyalty
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    Chapter 14 Generating Customer Engagement and Customer Enragement on Facebook Pages of Tesco and Walmart
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    Chapter 15 Customer Service Experience Through Technology-Enabled Social CRM – An Exploratory Analysis in the Automotive Industry
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    Chapter 16 Social Customer Relationship Management as Predictor of Customer Relationship Performance: An Empirical Study of B2B and B2C Companies
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    Chapter 17 Online Stakeholder Interaction of Some Airlines in the Light of Situational Crisis Communication Theory
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    Chapter 18 Social Media Use Among Teenagers in Brunei Darussalam
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    Chapter 19 An Empirical Study of Facebook Adoption Among Young Adults in a Northeastern State of India: Validation of Extended Technology Acceptance Model (TAM)
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    Chapter 20 Impact of Perceived Connectivity on Intention to Use Social Media: Modelling the Moderation Effects of Perceived Risk and Security
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    Chapter 21 An Empirical Examination of Factors Affecting Continuance Intention Towards Social Networking Sites
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    Chapter 22 A Conceptual Review of Social Media Adoption in SMEs
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    Chapter 23 Social Media Usage of GSM Operators in Turkey: A Content Analysis of Twitter Use
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    Chapter 24 Developing a Theoretical Model to Examine Consumer Acceptance Behavior of Mobile Shopping
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    Chapter 25 Consumer Adoption of Mobile Government in the Kingdom of Saudi Arabia: The Role of Usefulness, Ease of Use, Perceived Risk and Innovativeness
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    Chapter 26 Understanding the Adoption of Smart Wearable Devices to Assist Healthcare in China
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    Chapter 27 Green Information System Adoption and Sustainability: A Case Study of Select Indian Banks
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    Chapter 28 Exploring XBRL-Based Reporting System: A Conceptual Framework for System Adoption and Implementation
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    Chapter 29 Exploring Theoretical Concepts for Explaining Sharing in the Social Media Environment
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    Chapter 30 The Value Creation of Social Media Information
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    Chapter 31 The Intersection of Source, Message, and Recipient Characteristics on Information-Exchange Activity via Twitter
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    Chapter 32 Persuasiveness of eWOM Communications: Literature Review and Suggestions for Future Research
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    Chapter 33 Impact of Anonymity and Identity Deception on Social Media eWOM
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    Chapter 34 Consumer Intentions on Social Media: A fsQCA Analysis of Motivations
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    Chapter 35 The Role of Non-social Benefits Related to Convenience: Towards an Enhanced Model of User’s Self-disclosure in Social Networks
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    Chapter 36 Exploring How Individuals Manage Their Image When Interacting with Professional Contacts Online
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    Chapter 37 Norm of Reciprocity – Antecedent of Trustworthiness in Social Media
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    Chapter 38 Effect of Social Media on Trust in Virtual Project Teams of Construction Sector in Middle East
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    Chapter 39 Trust Management in Social Internet of Things: A Survey
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    Chapter 40 Combating Misinformation Online: Identification of Variables and Proof-of-Concept Study
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    Chapter 41 Breaking Anonymity of Social Network Accounts by Using Coordinated and Extensible Classifiers Based on Machine Learning
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    Chapter 42 Controlling and Mitigating Targeted Socio-Economic Attacks
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    Chapter 43 Social Sensor Web: Towards a Conceptual Framework
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    Chapter 44 Towards Process Patterns for Processing Data Having Various Qualities
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    Chapter 45 Business Intelligence from User Generated Content: Online Opinion Formation in Purchasing Decisions in High-Tech Markets
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    Chapter 46 Discourse Analysis of Blogs: Analyzing Language to Maximize the Value of Consumption-Oriented Blogs as Data Source
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    Chapter 47 Insights from Twitter Analytics: Modeling Social Media Personality Dimensions and Impact of Breakthrough Events
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    Chapter 48 Analysis of the Value of Public Geotagged Data from Twitter from the Perspective of Providing Situational Awareness
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    Chapter 49 Social Media Use During Emergency Response – Insights from Emergency Professionals
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    Chapter 50 Predicting Stock Movements using Social Network
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    Chapter 51 Coordinating Data-Driven Decision-Making in Public Asset Management Organizations: A Quasi-Experiment for Assessing the Impact of Data Governance on Asset Management Decision Making
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    Chapter 52 Political Social Media in the Global South
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    Chapter 53 Opportunities and Challenges of Using Web 2.0 Technologies in Government
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    Chapter 54 Political Factors for the Adoption of Different Governance Models in the Provision of Public Services Under Web 2.0 Technologies
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    Chapter 55 Mobile Governance in Indian Urban Local Bodies: An Exploratory Study
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    Chapter 56 Smart Governance for Smart Cities: A Conceptual Framework from Social Media Practices
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    Chapter 57 Expression in the Social Age: Towards an Integrated Model of Technology Acceptance, Personality, Civic Engagement and Social Capital
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    Chapter 58 Predicting People’s Intention Towards Sharing Political Contents in Social Media: The Moderating Effect of Collective Opinion
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    Chapter 59 Understanding Business Models in the Sharing Economy in China: A Case Study
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    Chapter 60 Influences and Benefits of Role Models on Social Media
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    Chapter 61 Using Facebook to Find Missing Persons: A Crowd-Sourcing Perspective
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    Chapter 62 Social Media and Megachurches
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    Chapter 63 ‘Unofficial’ Presence of Higher Education Institutions in India on Social Media: Good or Bad?
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    Chapter 64 Development of an Integrated Connectedness Model to Evaluate the Effectiveness of Teaching and Learning
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    Chapter 65 Consumers’ Attitudes Towards Social Media Banking
Attention for Chapter 2: Enable, Engage and Evaluate: Introducing the 3E Social Media Strategy Canvas Based on the European Airline Industry
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About this Attention Score

  • In the top 25% of all research outputs scored by Altmetric
  • Good Attention Score compared to outputs of the same age (69th percentile)
  • Good Attention Score compared to outputs of the same age and source (70th percentile)

Mentioned by

5 tweeters


9 Dimensions

Readers on

35 Mendeley
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Chapter title
Enable, Engage and Evaluate: Introducing the 3E Social Media Strategy Canvas Based on the European Airline Industry
Chapter number 2
Book title
Social Media: The Good, the Bad, and the Ugly
Published in
Lecture notes in computer science, August 2016
DOI 10.1007/978-3-319-45234-0_2
Book ISBNs
978-3-31-945233-3, 978-3-31-945234-0

Ton A. M. Spil, Robin Effing, Menno P. Both


Yogesh K. Dwivedi, Matti Mäntymäki, M.N. Ravishankar, Marijn Janssen, Marc Clement, Emma L. Slade, Nripendra P. Rana, Salah Al-Sharhan, Antonis C. Simintiras

Twitter Demographics

The data shown below were collected from the profiles of 5 tweeters who shared this research output. Click here to find out more about how the information was compiled.

Mendeley readers

The data shown below were compiled from readership statistics for 35 Mendeley readers of this research output. Click here to see the associated Mendeley record.

Geographical breakdown

Country Count As %
Unknown 35 100%

Demographic breakdown

Readers by professional status Count As %
Student > Master 11 31%
Student > Ph. D. Student 5 14%
Student > Bachelor 4 11%
Researcher 4 11%
Lecturer 2 6%
Other 5 14%
Unknown 4 11%
Readers by discipline Count As %
Business, Management and Accounting 12 34%
Computer Science 8 23%
Arts and Humanities 2 6%
Engineering 2 6%
Philosophy 1 3%
Other 4 11%
Unknown 6 17%

Attention Score in Context

This research output has an Altmetric Attention Score of 4. This is our high-level measure of the quality and quantity of online attention that it has received. This Attention Score, as well as the ranking and number of research outputs shown below, was calculated when the research output was last mentioned on 12 September 2016.
All research outputs
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Outputs from Lecture notes in computer science
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Outputs of similar age
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Outputs of similar age from Lecture notes in computer science
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Altmetric has tracked 11,227,973 research outputs across all sources so far. Compared to these this one has done well and is in the 75th percentile: it's in the top 25% of all research outputs ever tracked by Altmetric.
So far Altmetric has tracked 7,166 research outputs from this source. They receive a mean Attention Score of 4.3. This one has gotten more attention than average, scoring higher than 74% of its peers.
Older research outputs will score higher simply because they've had more time to accumulate mentions. To account for age we can compare this Altmetric Attention Score to the 259,605 tracked outputs that were published within six weeks on either side of this one in any source. This one has gotten more attention than average, scoring higher than 69% of its contemporaries.
We're also able to compare this research output to 72 others from the same source and published within six weeks on either side of this one. This one has gotten more attention than average, scoring higher than 70% of its contemporaries.