Product-Focused Software Process Improvement
Springer Berlin Heidelberg
Chapter title |
A Tool for IT Service Management Process Assessment for Process Improvement
|
---|---|
Chapter number | 27 |
Book title |
Product-Focused Software Process Improvement
|
Published by |
Springer Berlin Heidelberg, January 2013
|
DOI | 10.1007/978-3-642-39259-7_27 |
Book ISBNs |
978-3-64-239258-0, 978-3-64-239259-7
|
Authors |
Anup Shrestha, Aileen Cater-Steel, Wui-Gee Tan, Mark Toleman, Terry Rout |
Editors |
Jens Heidrich, Markku Oivo, Andreas Jedlitschka, Maria Teresa Baldassarre |
Country | Count | As % |
---|---|---|
Australia | 1 | 6% |
Unknown | 17 | 94% |
Readers by professional status | Count | As % |
---|---|---|
Student > Master | 4 | 22% |
Lecturer | 3 | 17% |
Student > Ph. D. Student | 3 | 17% |
Professor | 2 | 11% |
Student > Bachelor | 2 | 11% |
Other | 2 | 11% |
Unknown | 2 | 11% |
Readers by discipline | Count | As % |
---|---|---|
Computer Science | 13 | 72% |
Business, Management and Accounting | 2 | 11% |
Engineering | 1 | 6% |
Unknown | 2 | 11% |